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LEGAL INFORMATION

Privacy Policy Summary

At The Forge, your privacy is a core part of our commitment to your training. Here is a brief overview of how we handle your information:

  • Data Protection: We use industry-standard encryption to protect your personal information and training logs.
  • No Data Selling: We never sell, trade, or rent your personal data to third parties.
  • Secure Payments: All membership transactions are handled through secure payment processors.
  • Member Rights: You have full control over your profile and can request data access or deletion at any time.

For deeper details on our practices, please review the full Privacy Policy document provided above on this page.

 
Forge Training, LLC ("The Forge," "we," "our," or "us")
Effective Date: June 6, 2026

1. Introduction


The  Forge  is committed to protecting the privacy and security of our members, guests, website visitors, and prospective members. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our facility, use our website, submit forms, create an account, purchase memberships, access our facilities, or otherwise interact with us.

By using our services, website, member portal, mobile access systems, or facility, you consent to the practices described in this Privacy Policy.


2. Information We Collect


Personal Information


We may collect:

  • Full name

  • Date of birth

  • Email address

  • Phone number

  • Mailing address

  • Emergency contact information

  • Membership information

  • Billing information

  • Access credentials

  • Government-issued identification (when required)

  • Photographs submitted for membership identification


Payment Information


Payments are processed through third-party payment processors. We do not store complete credit card numbers on our servers.


Facility Access Information


We may collect:

  • Key fob usage records

  • Mobile access credentials

  • Door entry and exit logs

  • Membership check-in records

  • Attendance information


Website Information


When you visit our website, we may collect:

  • IP address

  • Browser type

  • Device information

  • Pages viewed

  • Time spent on pages

  • Referral sources

  • Cookie data


Security Monitoring


For safety, security, and loss prevention purposes, our facility may utilize:

  • Video surveillance systems

  • Security cameras

  • Access control systems

  • Incident reports


Video footage may be recorded and retained at our discretion.


3. How We Use Your Information


We may use collected information to:

  • Provide memberships and services

  • Process payments

  • Manage member accounts

  • Verify identity

  • Control facility access

  • Communicate regarding memberships

  • Send service updates

  • Respond to inquiries

  • Provide customer support

  • Improve our services

  • Prevent fraud and unauthorized access

  • Enforce agreements and policies

  • Comply with legal obligations

  • Protect the safety of members and staff


4. Membership Management and Access Control


We utilize GymMaster membership management software and related systems to administer memberships and facility access.


Information stored through GymMaster may include:

  • Member contact information

  • Membership status

  • Attendance records

  • Access logs

  • Billing status

  • Account notes

  • Emergency contact information


GymMaster processes information according to its own privacy and security practices.


5. Payment Processing


We use Stripe and other payment processing providers to process transactions.


When making a payment, information may be collected and processed directly by Stripe, including:

  • Name

  • Billing address

  • Payment card information

  • Transaction details

  • Fraud prevention information


The Forge does not store complete payment card information on its servers.


Payment information is governed by Stripe's privacy and security policies in addition to this Privacy Policy.


6. Cookies and Website Tracking


Our website may use:

  • Cookies

  • Analytics tools

  • Website performance tracking

  • Marketing technologies


These technologies help us:

  • Improve website functionality

  • Analyze website traffic

  • Enhance user experience

  • Measure marketing effectiveness


Users may disable cookies through browser settings; however, certain features may not function properly.


7. Communications


We may contact you via:

  • Email

  • Phone

  • Text message (SMS)

  • Push notifications

  • Member portal notifications


Communications may include:

  • Membership updates

  • Billing notifications

  • Facility announcements

  • Schedule changes

  • Security notices

  • Promotional offers


You may opt out of marketing communications at any time. Transactional and account-related communications may still be sent.


8. Information Sharing


We do not sell personal information.


We may share information with:


Service Providers


Including but not limited to:

  • GymMaster

  • Stripe

  • Website hosting providers

  • Email communication providers

  • Access control providers

  • IT service providers


Legal Compliance


We may disclose information:

  • To comply with law

  • To respond to lawful requests

  • To protect our rights

  • To investigate fraud

  • To protect member safety

  • To enforce contracts


Business Transfers


If The Forge is sold, merged, reorganized, or transferred, member information may be transferred as part of the business assets.

9. Security


We use commercially reasonable measures to protect information.


However, no system can guarantee absolute security. By using our services, you acknowledge that electronic transmission and storage of information carry inherent risks.


10. Data Retention


We retain information as long as reasonably necessary to:

  • Maintain membership records

  • Process transactions

  • Meet legal obligations

  • Resolve disputes

  • Enforce agreements

  • Protect business interests


Information may remain in archived or backup systems after account termination.


11. Minors

The Forge permits memberships for individuals age 10 and older subject to our Membership Agreement and facility policies.

For members under age 18, a parent or legal guardian must provide consent and accept responsibility for the minor's membership.


We do not knowingly collect personal information from children under age 10.


12. Security Cameras and Facility Monitoring


The Forge may use video surveillance throughout the facility.


By entering the premises, members and guests acknowledge and consent to video monitoring for:

  • Security

  • Safety

  • Theft prevention

  • Incident investigation

  • Protection of members and property


Recorded footage is the property of The Forge and may be disclosed when required by law or reasonably necessary to protect legitimate business interests.


13. Your Rights


Subject to applicable law, you may request:

  • Access to personal information

  • Correction of inaccurate information

  • Deletion of certain information

  • Updates to contact information


Requests may be submitted using the contact information below.


We reserve the right to verify identity before processing requests.


14. Third-Party Services


Our website and services may link to or integrate with third-party platforms.


These may include:

  • GymMaster

  • Stripe

  • Wix

  • Google services

  • Social media platforms


We are not responsible for the privacy practices of third-party providers.


Users should review those providers' privacy policies independently.


15. Disclaimer of Liability


To the fullest extent permitted by law, The Forge shall not be liable for any unauthorized access, data breach, theft, loss of information, system

interruption, or other security incident arising from circumstances beyond our reasonable control.


Nothing in this Privacy Policy creates any contractual guarantee regarding the security of information.


16. Changes to This Privacy Policy


We may modify this Privacy Policy at any time without prior notice.


Updated versions will be posted on our website and become effective immediately upon posting unless otherwise stated.


Continued use of our services constitutes acceptance of the revised policy.

​

By using our website, member portal, mobile access systems, facility, memberships, or services, you acknowledge that you have read, understood, and agree to this Privacy Policy.

Terms & Conditions Summary

Joining The Forge means committing to discipline. Please review our membership and house rules summary below:

  • Membership & billing: Memberships auto-renew monthly; payments are due on the 1st, and late accounts face immediate access suspension.
  • Conduct & safety: Re-rack your weights, wipe equipment after use, and treat all members with respect—zero tolerance for disruption.
  • Risk & liability: You train at your own risk; The Forge is not liable for injuries or lost items within the facility.
  • Cancellation policy: Month-to-month plans require a strict 30-day written notice; prepaid memberships are final and non-refundable.

For the full legal details, please read the complete Terms & Conditions document provided on this page.

Welcome to The Forge. By purchasing a membership, entering the facility, participating in any activity, or using any equipment, you agree to the following Terms & Conditions.

Effective Date: June 15, 2026

 

1. Membership Agreement

Membership at The Forge is a month-to-month or prepaid membership agreement that grants access to the facility according to the membership plan selected.

 

Memberships are personal and non-transferable. Sharing access credentials, key fobs, mobile credentials, or allowing unauthorized entry may result in immediate termination of membership without refund.

 

2. Assumption of Risk

The Forge is a strength and fitness facility. Participation in physical exercise, weightlifting, cardiovascular training, group fitness classes, and use of fitness equipment involves inherent risks, including but not limited to:

  • Muscle strains and tears

  • Sprains

  • Broken bones

  • Heart attack

  • Stroke

  • Illness

  • Paralysis

  • Death

Members voluntarily assume all risks associated with participation in activities at The Forge.

 

Members acknowledge that no exercise program is without risk and agree to participate at their own discretion.

 

3. Release of Liability

To the fullest extent permitted by law, The Forge, its owners, employees, contractors, instructors, affiliates, landlords, and agents shall not be liable for any injury, illness, death, loss, theft, or damage arising from:

  • Use of the facility

  • Use of equipment

  • Participation in classes

  • Participation in personal training

  • Acts of other members

  • Facility conditions

  • Equipment malfunction

  • Negligence of released parties (except where prohibited by law)

Members release and forever discharge The Forge from any claims or causes of action related to participation in gym activities.

 

4. Medical Clearance

Members represent that they:

  • Are physically capable of participating in exercise activities.

  • Have consulted a physician when appropriate.

  • Will discontinue activity if experiencing pain, dizziness, shortness of breath, or other concerning symptoms.

  • The Forge is not responsible for determining a member's medical fitness.

 

5. 24-Hour Access Rules

  • Members granted 24-hour access agree to:

  • Use only their own access credentials.

  • Never allow tailgating or unauthorized entry.

  • Ensure doors close securely after entry.

  • Follow all posted rules and signage.

 

Members under the age of 18 may only access the facility during staffed hours or while accompanied by a parent, legal guardian, or authorized adult approved by The Forge, unless otherwise authorized in writing by management.

 

Violation of access policies may result in:

  • Immediate suspension

  • Revocation of access

  • Membership termination

  • Additional fees for damages

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6. Facility Conduct

Members agree to:

  • Treat staff and members respectfully.

  • Re-rack weights after use.

  • Wipe down equipment after use.

  • Wear appropriate athletic attire and footwear.

  • Use equipment as intended.

  • Follow staff instructions.

 

The following are prohibited:

  • Harassment

  • Threatening behavior

  • Excessive profanity

  • Vandalism

  • Drug use

  • Alcohol use

  • Smoking or vaping inside the facility

  • Unauthorized personal training or coaching

 

The Forge reserves the right to terminate memberships for misconduct.

​

7. MINORS AND AGE REQUIREMENTS

The Forge welcomes youth participation while prioritizing the safety of all members.

 

Members Ages 10–17

Individuals between the ages of ten (10) and seventeen (17) may use the facility provided that:

  • A parent or legal guardian has signed all required membership agreements, waivers, and releases.

  • The minor complies with all gym rules and policies.

  • The parent or legal guardian accepts full responsibility for the minor's conduct, safety, and use of the facility.

 

Children Under Age 10

Children under ten (10) years of age are not permitted to independently use exercise equipment, participate in workouts, or access training areas.

 

However, children under ten (10) may be present in the facility when accompanied by and under the direct supervision of a parent, legal guardian, or authorized adult at all times.

 

For purposes of this policy, "direct supervision" means the responsible adult remains physically present with the child and maintains continuous visual and supervisory control. Children may not be left unattended anywhere within the facility, including workout areas, locker rooms, hallways, offices, or common areas.

 

Parents and guardians are solely responsible for the safety, conduct, and supervision of children under their care while on the premises.

 

Forge reserves the right to require a child to leave the facility if management determines that the child's presence creates a safety concern, disrupts members, or interferes with facility operations.

 

Parental Responsibility

 

Parents and legal guardians acknowledge and agree that they assume all risks associated with a minor's presence and participation in the facility and agree to indemnify and hold harmless The Forge from any claims, injuries, damages, or liabilities arising from the actions or presence of a minor under their supervision.

​

​

8. Personal Property

Members are solely responsible for personal belongings.

 

The Forge is not responsible for:

  • Lost property

  • Stolen property

  • Damaged property

 

Items left unattended may be removed at management's discretion.

​

9. Surveillance & Security

For the safety of members and protection of property, The Forge may utilize video surveillance throughout the facility.

 

By entering the facility, members consent to video monitoring and recording.

 

Surveillance footage remains the property of The Forge.

​

10. Payments & Billing

Membership fees are due according to the selected membership plan.

 

Members authorize recurring charges for memberships that renew automatically.

  • If a payment method is declined:

  • Access may be suspended.

  • Outstanding balances remain due.

  • Additional processing fees may apply.

 

The Forge reserves the right to modify pricing with appropriate notice.

​

11. Cancellations

Month-to-month memberships may be canceled with at least 30 days written notice.

 

Prepaid memberships are non-refundable except where required by law.

 

Failure to use the facility does not relieve a member of payment obligations.

​

12. Membership Holds

Membership holds may be granted at management's discretion for:

  • Medical reasons

  • Military deployment

  • Extended travel

 

Documentation may be required.

​

13. Equipment Use

Members agree to:

  • Use equipment safely.

  • Follow posted instructions.

  • Ask staff for guidance if unsure.

 

Damages caused by intentional misuse may be charged to the responsible member.

​

14. Photography & Media Release

The Forge may occasionally capture photographs or videos within the facility for promotional purposes.

 

By entering the facility, members grant permission for their image to be used in marketing materials unless written notice is provided requesting exclusion.

​

15. Emergency Medical Care

In the event of an emergency, The Forge may contact emergency services.

 

Members are responsible for all medical expenses incurred.

 

The Forge is not obligated to provide medical treatment beyond reasonable emergency response efforts.

​

16. Right to Refuse Service

The Forge reserves the right to:

  • Refuse service

  • Suspend memberships

  • Revoke access

  • Terminate memberships

 

for violations of these Terms & Conditions or behavior deemed unsafe or disruptive.

​

17. Indemnification

Members agree to defend, indemnify, and hold harmless The Forge from any claims, damages, liabilities, costs, or legal expenses arising from their use of the facility or violation of these Terms.

​

18. Governing Law

This Agreement shall be governed by the laws of the State of Utah.

 

Any legal disputes shall be resolved in the courts located in San Juan County, Utah.

​

19. Severability

If any provision of these Terms & Conditions is determined unenforceable, the remaining provisions shall remain in full force and effect.

 

Member Acknowledgment

I acknowledge that I have read, understood, and agree to these Terms & Conditions. I understand that participation in fitness activities involves inherent risks and voluntarily assume those risks.

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